No Return & No Exchange due to COVID 19 until further notice. It is rare for such delay, however, if merchandise is delayed due to shortage in inventory it may take longer than usual for delivery or we may cancel the order all together, in which case, purchaser will be refunded. Once again, HairMall.ca is not responsible for any loss due to missing, insufficient, incorrect or fraudulent information. If one or some of the information you have provide is correct, and delivery cannot be made due to an error or fraudulent information, and any lost package due to aforementioned reasons will not be refunded or reimbursed. Boxes are amply sized and your items are well-protected. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. We cannot group orders placed separately to one shipment, and shipping fees will apply to each of them. We advise you to group your items in one order for you convenience. Handling fees are fixed, whereas transport fees vary according to total dimensions, weight of the shipment, and your location. Shipping fees include handling and packing fees as well as postage costs. If regular shipping method is selected, items will deliver within 7-10 business days.

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Canada Post.

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